We collect personal information about individuals who are volunteers in our organisation, our donors, other supporters, consultants, service providers, service users and beneficiaries of the work we do via email, in writing, via the telephone or on our website. We collect information on our patients during the screening process for use during the medical missions they are attending.
Whenever we collect personal information we will identify ourselves. Generally, we will tell you why we are collecting personal information when we collect it and how we plan to use it, or these things will be obvious when we collect the information. If you decide to support the work of Smile for ME, we may ask you for further information that may be used to contact you again about the work of our organisation. You can ask us at any time not to contact you again.
The type of personal information Smile for ME usually collects and holds includes names, addresses, telephone numbers, email addresses, dates of birth, financial records, records of previous support and donations, and other information to assist us in providing our services. Some of this personal information is collected via our website, for example from online donations and emails.
How we use and disclose personal information
We use your personal information to carry out the functions and activities of Smile for ME including to process donations, to comply with our legal obligations and to help us manage and provide our services.
Unless you ask us not to we may also use your information to ask for your support and to keep you informed about the ways in which our donors and supporters help us to make a difference. If you decide to support the work of Smile for ME, we may ask you for further information that may be used to contact you again about the work of our organisation. You can ask us at any time not to contact you again.
Sometimes we need to disclose personal information to third parties who assist us in providing services or who perform functions on our behalf (such as commercial mail preparation services or commercial fundraisers).
Where it is lawful and practicable, we will allow individuals to deal with us on an anonymous basis. For example, if we receive an enquiry we will not require that the enquirer identify themselves, although depending on the nature of the enquiry, we may not be able to answer it unless they do. We can also accept gifts and other forms of support anonymously. However, provisions contained in taxation legislation require us to collect the name of the donor if the donor requires a tax deductible receipt.
You can access our website home page and browse our site without disclosing personal information.
We will not be keeping any logs of users visiting our website. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs that may be kept by the Internet Service Provider. This information may include your server address, your top level domain name (for example .com, .gov, .au, .uk), the date and time of your visit to the site, the pages you accessed and documents downloaded, the previous site you have visited, the type of browser you are using.
Information Storage and Security
Smile for ME has implemented technology and security policies, rules and measures to protect the personal information that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction, or accidental loss.
Smile for ME imposes strict rules on its volunteers who have access either to the databases that store user information and personnel files and while we cannot guarantee that any unauthorised access, disclosure, loss, misuse, or alteration to your data will not occur, we will take all reasonable steps to prevent such unfortunate occurrences.
We remind you that the Internet is not a secure environment and although all care is taken, we cannot guarantee the security of information you provide to us via electronic means.
Accuracy of your personal information
Smile for ME will endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. If you become aware of any inaccuracy in the personal information we hold about you, we encourage you to contact us so we can update any personal information we hold about you. Our contact details are set out below.
Accessing and changing your personal information
If at any time you wish to be removed from our mailing lists, or wish to view, update, alter or delete any information we may have on you in our contacts database, or, if you have a complaint regarding online privacy, please contact Smile for ME. Our contact details are set out below.
Smile for ME’s reputation and goodwill is extremely important. Images featured on this website should not be downloaded or used in any way by a third party without consent. The children featured on this website have been operated on by the Smile for ME team over the many years they have been operating in Cebu, Philippines. To use their images without consent is against the wishes of Smile for ME & their families. For information on obtaining permission for an image, please contact us through one of the below channels.
Acceptance of terms
By email; enquiries@firstname.lastname@example.org
By mail: Dr Klugman
Smile for ME Limited
16 Oswald St Randwick NSW 2031
By phone: Mandy Linsley on (61)0 2 93869141